Can I cancel my campaign?

Yes, we allow advertisers to cancel campaign anytime. However, a certain fee will be applied to advertiser according to different stages each KOL has done for the campaign. Please refer to our refund policy for more information.

How much is the fee of the campaign?

For self-service campaign, the service fee is only 10%, no extra fees added. For professional service, the service fee is 20%, extra fees may be added upon agreement of the scope of work.

What kind of payment do you accept?

For IDR payment, we accept virtual bank transfer, credit card, and e-wallet (ShopeePay, OVO, DOKU Wallet). For currency other than IDR, we accept credit cards, AliPay, UnionPay and PayNow.

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