Wankol

FAQ

Why can’t I register my account?

Why can’t I register my account?

Hey there! We’re sorry to hear that you’re having trouble registering your account. We totally understand how frustrating this can be, but don’t worry, we’re here to help! There could be a few reasons why you’re having trouble registering, but we’ve identified some common issues that may be causing the problem. 

First, make sure that you’ve entered all the required information accurately, including your name, email address, and password. Double-check for any typos or errors that may be preventing you from registering. If you’re using an email address that’s already been used to create an account on Wankol, you won’t be able to create a new account using that email. In that case, try using a different email address and see if that works. 

It’s also possible that your password doesn’t meet our requirements, such as the minimum length or the use of special characters. Please make sure that your password meets our guidelines. 

If none of these solutions work, there may be some technical issues causing the problem. Try clearing your cache and cookies or use a different browser to see if that resolves the issue. 

But don’t worry, if none of these solutions work, just shoot us an email at support@wankol.com. We’ll get back to you as soon as possible to help you identify the issue and resolve it. 

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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