Advertisers refuse to settle my payment, how do I report the case?

We’re sorry to hear that you’re having trouble settling your payment with the advertiser. Don’t worry, we’re here to help you out.   Firstly, we recommend trying to communicate with the advertiser to resolve the issue. However, if the situation persists, you can always submit an appeal by clicking the “submit an appeal” button on the […]

How do I increase my chance to participate in the campaign?

Great question! Increasing your chances of participating in a campaign can be done by following a few simple steps. For “By Submission” campaigns, it’s important to submit a high-quality draft that meets all the requirements of the brief, including key selling points of the product, dos and don’ts of the brand, captions with hashtags, and […]

Why can’t I register to a campaign?

Hi there! We’re sorry to hear that you’re having trouble registering for a campaign. There are a few reasons why you might not be able to register, such as the campaign may have already reached its maximum number of participants or it’s not available in your region. Additionally, your profile may not meet the campaign […]

What happens if the advertiser suddenly cancels?

We understand that it can be frustrating if an advertiser suddenly cancels a campaign, but please know that Wankol has a compensation policy in place for KOLs based on their progress in the campaign. We want to make sure that you are fairly compensated for the work you have done so far.  For “By Submission” […]

How to submit a draft?

Submitting a draft is an important step in the campaign process, and we’re here to help you through it! Here are some simple steps to guide you through the process:  First, go to “My Campaigns” and choose the campaign you want to submit your draft to.  Click “More Details” to see the full campaign brief […]

How to join a campaign?

Great to hear that you’re interested in joining a campaign! Here are the steps you need to follow:  First, find the campaign that you would like to participate in. You can search for it on our platform, or you may have received an invitation from the brand.  Make sure to read the campaign details thoroughly […]

What’s the difference between by submission and by invitation?

In “By Submission” campaigns, KOLs can either sign up to a campaign or be invited by the advertiser to participate. You can directly submit content’s draft by clicking “more details” button on the campaign and click “submit draft”. After advertiser approves the draft, you are counted as participants of the campaign. Payment will be made […]