If advertiser refuse to settle payment, you can always appeal your case to us by clicking “submit an appeal”. Choose the reason why you’d like to appeal your case. We recommend explaining clearly in the “description” box so that we can understand the situation as well. Attached the necessary screenshot as proof. Click “OK” and we will review your case in 48 hours.
You can also always send us an email to support@wankol.com of you need additional assistance.
