We’re sorry to hear that you’re having trouble creating or authorizing your name card. Don’t worry, we’re here to help!
There could be a few reasons why you’re experiencing difficulties, such as an incorrect login credential or permission issues. We suggest checking that you’re using the correct username and password and giving Wankol permission to access your social media account data, such as your profile picture, followers, engagement rate, likes, comments, etc. If that doesn’t work, you can try clearing your cache and cookies or accessing the platform on a different browser or device.
If none of these solutions work, please feel free to contact us at firstname.lastname@example.org and we’ll get back to you as soon as possible. We’re always here to help you out!