Wankol

FAQ

KOL submitted the video which we have not agreed on, where should I report this case?

KOL submitted the video which we have not agreed on, where should I report this case?

If you encounter this problem, you can always choose “No Settlement”. By doing this, you prevent the system to settle payment to the KOL. After that, KOL can submit an appeal and your case will be reported to us. Our team will do a thorough investigation on the problem and contact both you and/or the KOL with solutions.

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